Service & Support

Need support?
If you have a product that is causing trouble or you just have a question about some of our products or services, just call us at 03/780 20 20 or send an e-mail to
You can also fax us at 03/707 07 01. We'll be happy to assist you.

Looking for Pointer Systems drivers or support?
Click here for Pointer Systems Drivers, PDF documentation and Wallpaper

Is your product broken or malfunctioning? Before returning it to us, please go to and log-in to your account. Once logged in, go to the RMA management page and fill in our RMA form. We will assign you an RMA number so your product can be repaired without hassle or problems.

If you have any questions, feel free to e-mail .

D&D 48H Service Notebooks

D&D Distribution offers a unique 48-hour hardware repair service on certain notebook models. For details about this service, and the RMA procedure, please log in to DealerShop, go to the Accounts And Administration page, and click the RMA page.